Who are Benefex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• Impact: play a critical role in the growth of Platform Delivery by owning the onboarding, upskilling and development in the Philippines.
• Autonomy: have the freedom to assess gaps, then create and deliver training to meet the needs of the team
• Development: further your training and development skills in this newly created role working for an experienced Training Manager
• Top 10 Employer, Sunday Times Best Places to Work Awards
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits:

💰 Salary ₱50,000-60,000 plus ₱5,000 non-taxable allowance

🏢 Office based during probation than a hybrid working pattern (3 days in office, 2 days WFH), we will try to be flexible and accommodate your needs

✈️ 25 days paid vacation leave + 7 days paid sick leave

🎂 Your birthday off

❤️ Two half day wellbeing days

🩺 HMO and Dental Coverage for you

🤒 Life assurance

👩🏻‍🤝‍🧑🏻 Referral bonus

Role Overview 🚀

As our Platform Delivery department continues to grow we are expanding our PD Training team with a new role in Cebu to support the training needs of the department. This is a hands on role where you will deliver onboarding to new joiners, run training sessions and create/improve training material. You will work closely with the PD Training Manager to build out a world class training and development programme for PD.

Platform Delivery is our technical implementation team, they are a customer facing team responsible for gathering requirements, configuring our system, testing, go live and ongoing technical support. This requires a wide number of skills ranging across: technical (software implementation/development), project management, critical thinking, communication skills, organisation and more. These are all skills that you will be involved in improving as part of your role. 

Responsibilities 🤘

• Coordinate and run training sessions for the Platform Delivery team.
• Work closely with the Platform Delivery Training Manager to assess training needs and develop a comprehensive training plan.
• Onboarding of new joiners
• Create training material and lead training sessions.
• Liaise with internal and external trainers to deliver training programs.
• Maintain and improve our Knowledgebase
• Support with documentation and process improvement within the team
• Monitor and report on the effectiveness of training programs.
• Maintain up-to-date records of training activities and employee progress.
• Assist in the development of online training modules and e-learning resources.
• Support the continuous improvement of training practices and procedures

What are we looking for? 🔎

• Proven experience in a training or learning and development role - confident assessing needs, creating training material/documentation and delivering training to new joiners and experienced team members 
• Proven experience in creating and delivering technical training  
• Good knowledge of software development processes, systems and tools 
• Technically proficient - some knowledge of software programming, databases and testing (software development lifecycle)
• Effective communicator, presenter and a logical thinker.
• Ability to work independently and as part of a team.
• Experience of researching outlining and writing documentation
• Proficiency in learning management systems and e-learning platforms
• Familiarity with the latest training techniques and best practices

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

✌ Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial informal call with the Talent team

🧪 Online tests in numeracy and logical reasoning

⏳ Interview with the Hiring Manager and 2 others

🤩 Final interview with the Head of Operations (Philippines)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.