Who are Benifex? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• Be our first Cebu hire: join and shape our first Communications team based in the Philippines
• Variety: work on a diverse range of high-profile portfolios and have interesting challenges every single day.
• Progression: develop valuable customer account management skills and progress your career with the support from the team.

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space.

Great Benefits

💰 Salary ₱90,000 plus ₱5,000 non-taxable allowance

🏢 Office based during probation then a hybrid working pattern (3 days in office, 2 days WFH), we will try to be flexible and accommodate your needs

✈️ 25 days paid vacation leave + 7 days paid sick leave

🎂 Your birthday off

❤️ Two half day wellbeing days

🩺 HMO and Dental Coverage for you

🤒 Life assurance

👩🏻‍🤝‍🧑🏻 Referral bonus

Role Overview 🚀

As a Communication Consultant in the Communications team, you’ll be providing strategic communication services for a portfolio of customers across all business sectors. The employer brands, communication plans and campaigns you create will help thousands of employees access the technology that helps them make life-changing decisions about their employee benefits. Our Consultants work closely with the rest of the Communication team to deliver high-quality communication and with wider members of projects teams to deliver an exceptional customer experience. 

Responsibilities 🤘

• Create and deliver strategic communication plans and proposals that address our customers challenges and meet their needs with creativity.
• Oversee the delivery of your projects through the Communications team, and are responsible for the final quality and creative output.
• Successfully onboard our customers and their employees onto our technology, including developing unique brand identities.
• Support a portfolio of long-standing customers with their communications needs as their reward and benefits schemes grow.
• Work closely with a team of Project Managers and Consultants to come up with the right solutions to meet the needs of your customers.
• Evidence an employee-first attitude and advocate for the employee experience.
• Maintain a positive customer NPS.
• Secure additional revenue from one-off communication proposals.

What are we looking for? 🔎

• Communications consultancy - providing customers with strategic and tactical guidance on communications and branding.
• Teamwork - we're a collaborative team of consultants, copywriters and designers who all work together for the best outcome.
• Customer management - this is a global role that involves managing a number of complex customers with large global portfolios.
• Confidence - this role involves presenting to customers and sometimes the team internally. 
• Organised - customer portfolios can be complex and phases span months or years.
• Self-motivated - you will be given autonomy in your role to deliver the best for your customer and support our revenue growth.

Nice to haves

• Worked within internal communications.

• Experience delivering for Globally diverse customers and clients.

• Experience in the Technology/SAAS market.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

Interview Process

✌ Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Initial call with the Talent Team

🧪 Technical assessments

⏳ Hiring Manager Interview (UK)

🤩 Final interview with the Head of Operations (Cebu)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.