Kickstart Your Tech Career with Benifex – We're Hiring Fresh Grads! 🚀

Who are we? 💚💜

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. We’re looking for bright, curious, and driven fresh graduates to join our team in the Philippines!

Why You’ll Love Working Here 🌟

• Start Strong: Get hands-on experience with real customers and projects from day one.

• Learn & Grow: Build your skills in tech, communication, project management and problem-solving.

• Career Path: Clear progression to become a Senior Consultant as well as the option to move into other departments. 

• Supportive Team: Work with experienced mentors who want to see you succeed.

• Top Employer: Recognized as the Best Places to Work from 2023 to 2025!

Perks & Benefits 🎁

• 💰 ₱45,000 salary + ₱5,000 monthly allowance

• 🏢 Hybrid work setup after probation (3 days in-office, 2 days WFH)

• ✈️ 25 vacation days + 7 sick days

• 🎂 Birthday leave – take the day off and celebrate!

• ❤️ 2 half-day wellbeing breaks

• 🩺 HMO and dental coverage

• 🤒 Life insurance

• 👯 Referral bonuses

What You’ll Do as a Platform Delivery Consultant 🧠

As a Platform Delivery Consultant you will play a critical role in setting up our customers for success. You will own a portfolio of customers, responsible for both new customers and renewals, leading smaller implementations and supporting Seniors/Leads on larger, more complex implementations. You will work closely with each customer to ensure we are meeting their needs and they are getting the most out of our platform. This means taking them from requirement refinement and solution design, to technical implementation and testing, finally to go-live.

Responsibilities 🤘

• Take ownership of a customer portfolio, predominantly formed of key account renewals or lower complexity schemes.
• Gather and document customer requirements, producing detailed designs that address specific customer needs while adhering to best practices.
• Design technical solutions that help customers to achieve their overall project goals, ensuring feasibility of requirements can be delivered within our technology.
• Configure OneHub to meet customer requirements.
• Guide Customers through Customer Acceptance Testing (CAT) phase, ensuring seamless communication, addressing feedback, and facilitating a successful and satisfactory testing process.
• Self-organise and manage your work schedule throughout the year, ensuring effective future utilisation planning.
• Collaborate effectively with a diverse range of stakeholders, spanning internal teams and external parties, to ensure streamlined communications and successful outcomes.
• Proactively mitigate risks within the project portfolio, working closely with the Manager to solve issues.
• Ensures project collateral and tracking measures are accurate at all times.
• Achieve high quality outcomes for your customers, measured against defects raised, timeliness and NPS.

What We’re Looking For 🔍

• Preferably a degree in Information Technology, Computer Science, Engineering or equivalent.
• Technical proficiency. Evidence of an interest in technology with some ability in programming (C# / SQL knowledge would be preferred).
• Customer Service: Ideally some experience in a customer service/facing role (internships, customer support, retail, tech support etc) 
• Detail orientated, quality driven, and a meticulous planner.
• Effective communicator. Can communicate complex or technical information clearly and effectively to diverse audiences both verbal and written methods. 
• Team player. Able to work effectively with others towards a shared goal. 
• Problem solver. Able to take a logical and methodical approach to breaking down problems and finding a solution. 

🎓 Fresh graduates are welcome! If you’re passionate about tech and ready to grow, we want to hear from you. Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

What to Expect in the Hiring Process 

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

📞 Quick intro call with our Talent Team

🧪 An online technical assessment

👥 Panel interview with your future managers

🤝 Final chat with our Head of Operations

Ready to Launch Your Career? 🚀

Apply now and be part of a company that’s changing the way people experience work. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.